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Test Scores

Candidates receive scores on a Band Scale from one to nine for each part of the test - Listening, Reading, Writing and Speaking. The average result from the four parts then form the Overall Band Score, rounded in whole bands or half bands.

Descriptive explanation on each Band Score

IELTS Online Result Service

All candidates taking IELTS in the British Council centres can now get their results on the 13th day after the test day of the test using the IELTS online results service. Each test result will be available for viewing online for 28 days, after which the information will be deleted automatically.

Test Report Form (TRF)

Test scores are also recorded on an official Test Report Form (TRF), showing overall ability, as well as performance in listening, reading, writing and speaking.

Please note that each candidate receives only one copy of the Test Report Form.

If you live outside Hanoi and Ho Chi Minh City or Vietnam:

  • we can send you your result upon request
  • You need to bring your ID/Passport to receive your TRF at the British Council office. If you send someone to collect your TRF on your behalf, that person must bring your original ID/Passport to collect your TRF. If you cannot come to the British Council to collect your TRF, you can request to send your TRF to your requested address. Results are not given over the phone or by email/fax

You can view your results online on the morning of the 13th day after the test. The system will not display results older than 28 days after the test.

Within one month of the test date, you may request up to five additional copies to be sent to academic institutions/government agencies/professional bodies/employers for free (but not for the non-government migration or education agents, individual). An administrative fee will be charged for any further copies.

You may apply for further copies of the Test Report Form for a period of two years from the examination date. Additional copies can be sent only to receiving institutions, not given to candidates. Each copy will be charged. [Request form]

Enquiry of Results

Candidates may apply for an enquiry on results (EOR) only at the centre at which they took their test. They must apply within six weeks of the test date. The candidate's test material is forwarded to the UK for remarking. The fee is VND2,200,000. After remarking, should the score on any module be increased, the fee is refunded.

It takes 6 - 8 weeks from receipt of the candidate's exam materials in the UK before the candidate is notified of the re-mark results. The candidate will receive an EOR feedback letter stating their final result status.

Candidate should submit the following required documents to Customer Services Centre in person or Examinations Services by post.

  • Completely filled in Application Form for Enquiry on Results. Please provide your full detailed contact address and daytime telephone number
  • Your original TRF
  • Pay EOR fee
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